"It’s quite unlike talking to a passenger because when you’re talking to a passenger the passenger knows what’s going on, they can see the road around you. Whereas when you’re talking to someone on the phone the person on the other end of the phone has no idea of the driving situation so they can’t make allowances for the mental demands on the driver from driving itself."
"Driving’s a multifunctional task and there’s a lot for a driver to concentrate on – looking what’s outside the vehicle, differing road conditions but also the actual functions of driving a car – using both hands , different parts of your body to control the vehicle and to indicate your intentions to other drivers. As soon as you throw in another activity, particularly using a phone – if you’re holding a phone it’s even worse because you’re taking your hand off the wheel – how do you change gear and suchlike. But even with a hands –free if you’re focussing on a conversation you can’t realistically concentrate on where you are going and what’s happening around you.
"It takes your eye off the ball, we have a lot of pressure from pedestrians, particularly at busy times – busy shopping periods – people do take risks unfortunately. Another form of distraction are pedestrians that use earphones, when they are listening to music. And therefore any slight distraction can result in an injury, accident or even a fatality.
"Probably because you are thinking that you can do two things at a time, when you’re driving a car you’re actually doing more than two things at the same time. Because you’re looking, listening and thinking about everything else ahead. So with an extra distraction you’re not really concentrating."